The sessions on forward strategy were framed by knowledge sharing presentations given by James Penfold, Alex Bond, Claire Watson, George Towler and Peter Robinson. Glenn Duggleby from Q-Help International, who advises Quintessa on Investors in People was invited to facilitate our session on the wellbeing of staff. The session covered all aspects of staff wellbeing (physical, psychological and social) and the importance of life-work balance. This was particularly apt given that the week beginning 8th May is Mental Health Awareness Week.
A common theme emerging from the event was that the control we have as an employee-owned business to shape the way we work and adapt to the current and future needs of staff and clients is an important factor in ensuring the happiness and wellbeing of staff, satisfaction of clients and the long-term success of the business.